- India
- Kerala
AI-powered Hospital & Lab Management Software in Kerala
Unified Healthcare Platform
BackBone provides an integrated healthcare technology portfolio across Kerala, covering HMS, LIMS, CMS, PMS, and EMR & EHR solutions. These systems support hospitals, laboratories, clinics, pharmacies, and medical colleges across patient management, clinical workflows, diagnostics, pharmacy, medical records, billing, and administration. BackBone AVA, BI dashboards, QR Services, KIOSK Systems, and Next-Gen Mobile Apps further extend digital healthcare capabilities.
Integrated Modules
Healthcare Organizations Served
Countries Served
Compliant
AI-Powered
BI Dashboard
Access
Connected Healthcare Management Software Across Kerala
BackBone brings healthcare management software to organizations across Kerala, supporting hospitals, clinics, laboratories, pharmacies, and medical institutions through an AI-powered platform.
Complete BackBone Hospital Management System Modules
BackBone Front Office
Handles OP/IP, emergency and daycare registration with UHID search, appointment conversion, patient photo/ID capture, referral details, VIP/MLC tagging, barcode support, consultation tariffs, concessions, deposits, outstanding and registration reports.
BackBone Online Doctor Appointment
Manages doctor-wise slots, token generation, online/telephone/walk-in appointments, slot blocking, cancellations, rescheduling and queue handling. Supports appointment-to-registration conversion, SMS notifications, doctor-wise appointment reports and OT scheduling.
BackBone Patient Feedback
Collects OP/IP patient feedback through the Patient Portal and QR-based workflows. Supports department-specific feedback, post-discharge feedback links, digital submission and centralized feedback records for monitoring patient experience across hospital services.
BackBone OP Billing
Processes outpatient service billing with deposits, concessions, refunds, outstanding payments, package billing and multiple payment modes. Supports barcode billing, configurable tariffs, consultation pricing, cost estimates and automatic service posting from EMR.
BackBone IP Billing
Handles inpatient billing throughout admission, including room charges, services, packages, deposits, concessions, credit limits and final settlement. Supports automatic charge posting, bed-wise tariffs, OT/doctor charges, pending-service controls and deposit refund processing.
BackBone Insurance Management
Manages TPA, corporate and government scheme billing with separate tariffs, service codes and authorization workflows. Supports IP/OP pre-authorization, enhancements, document uploads, claim processing, approval tracking and TPA-wise outstanding and MIS reports.
BackBone Doctor Fee Accounting
Calculates doctor fees and incentives using configured percentage or fixed-amount rules. Supports deductions, TDS, guaranteed payments, service-wise and doctor-wise calculations, approval workflows, payment periods, bank details and doctor revenue/settlement reports.
BackBone Laboratory Management
Manages laboratory investigations from order and specimen collection to result verification and reporting. Supports barcode-based samples, STAT tests, result templates, analyzer integration, delta checks, digital signatures, amendments, TAT tracking, reagent usage and patient-history reports.
BackBone Radiology
Handles radiology requests, scheduling, reporting and result approval with STAT priority, equipment tagging, reporting templates, barcode requests and digital signatures. PACS integration enables image access through EMR, while TAT and patient-history reports support diagnostic monitoring.
BackBone Cardiology
Manages cardiology requests, scheduling, result entry and verification using configurable cardiologist templates. Supports STAT requests, equipment tagging, barcode identification, impressions, digital signatures, cancellation controls, patient history and TAT-based reporting.
BackBone Medical Records – ICD Integration
Manages medical records with ICD-based diagnosis and procedure coding, file tracking, barcode/RFID identification, rack allocation and record movement. Supports OP/IP file requests, checklist verification, missing-file tracking, digital scanning and DMR integration.
BackBone EMR – Physician Desktop
Provides doctors with patient history, diagnoses, investigations, prescriptions, notes and ICD information in one clinical workspace. Supports configurable templates, digital signatures, order sets, STAT requests, MAR, cross-consultation, virtual consultation and clinical documentation.
BackBone OP Pharmacy Management
Handles OP prescriptions, billing and dispensing with multi-store support, barcode scanning, batch/expiry selection, brand/generic medicines, taxes and discounts. Supports EMR prescriptions, returns, cancellations, purchase orders, GRN, stock transfers and pharmacy reports.
BackBone IP Pharmacy Management
Processes inpatient medication requests from Ward and EMR with store selection, dosage, frequency and start-time controls. Supports MAR workflows, issued-drug tracking, batch/expiry management, returns, discharge medication changes and integration with ward and billing.
BackBone Ward & Bed Management
Provides ward-wise patient and bed dashboards with admission, allocation, transfer and occupancy tracking. Supports clinical orders, STAT requests, MAR, vitals, nurse notes, patient transfers, wheelchair requests, discharge controls, incident records and digitally signed discharge summaries.
BackBone Operation Theatre
Manages OT scheduling, PAC, surgery workflows, operation records, anesthesia documentation and resource allocation. Supports surgeon validation, pre/post-operative checklists, RFID-based timing, surgeon/anesthetist records, equipment tracking, OT charges and automatic doctor-fee posting.
BackBone Inventory Management
Controls hospital procurement, stock, transfers, issues and consumption with item, supplier, batch/serial and GST configuration. Supports purchase indents, POs, GRNs, returns, stock adjustments, inter-store transfers, replenishment levels, consignment stock and Tally integration.
BackBone Asset Management
Maintains asset records with unique asset numbers, location, department, custodian and purchase details. Supports sub-assets, AMC, preventive maintenance, repair requests, gate passes, insurance claims, condemnation, resale and complete asset maintenance history.
BackBone HRMS
Manages employee records, departments, shifts, attendance, leave, rosters, salary structures and payroll. Supports employee documents, statutory details, biometric attendance, allowances, deductions, contract/monthly salary processing and employee, attendance, leave and payroll reports.
BackBone Issue Tracker
Provides a centralized workflow to record hospital operational issues, assign responsibilities and monitor resolution status. Issues can be tracked across departments with ownership and progress visibility, helping teams maintain a structured record of operational concerns and their resolution..
BackBone MIS Reports
Provides management dashboards covering OP/IP volumes, occupancy, billing collections, pharmacy, inventory, laboratory TAT, OT utilization, ward discharge and HR metrics. Supports real-time data, KPI tracking, visualization, cross-module analytics, filters and multi-centre monitoring.
BackBone Medical Records (MRD)
Controls physical medical-record movement between wards and MRD using UHID, barcode/RFID and rack tracking. Supports file requests, checklist verification, missing-file remarks, diagnosis/procedure coding, file status tracking, scanning and digital storage through DMR integration.
BackBone CSSD
Manages sterile-supply workflows including kit creation, sterilization, autoclaving, reprocessing, sterile-store movement, issue and returns. Supports equipment parameters, approval workflows, reusable-item processing, set assembly/breakdown, condemnation and integration with Ward, OT, Inventory and Asset modules.
BackBone Dietary
Manages patient diet planning through diet items, calorie tagging, diet groups and fixed menus. Supports ward requests, priority marking, diet changes, approvals, complementary diets, automatic menu posting, barcode labels, billing, returns, counselling workflows and diet-related reports.
BackBone Canteen
Manages hospital canteen inventory, food preparation, billing and daily production. Supports multiple stores, GRN, supplier returns, preparation targets, stock adjustments, employee billing, KOT generation, token printing, package billing, payment modes, transfers and canteen inventory reports.
BackBone Master Health Checkup
Manages package-based health checkup workflows from appointment and registration through billing and investigations. Supports configurable packages, service inclusions, doctor assignment, MHC numbers, patient-type pricing, automatic OP billing integration, Laboratory/Diagnostic orders and package status reporting.
BackBone Physiotherapy
Manages OP and IP physiotherapy service requests, scheduling and completion. Supports configurable services, Ward and Billing integration, approval-based cancellations, predefined recurring IP services, request status tracking and reports covering completed, pending and cancelled physiotherapy services.
BackBone Blood Bank
Manages donor registration, screening, blood collection, component processing, inventory, cross-matching, issue and transfusion workflows. Supports donor history, barcode labels, blood-component requests, expiry tracking, returns, discarded units, apheresis, analyzer integration and blood-bank reports.
BackBone Dialysis Module
Manages dialysis patient records, recurring and rescheduled sessions, treatment documentation, laboratory information and treatment history. Supports real-time treatment-data capture from dialysis equipment, billing and insurance workflows, critical-condition alerts, missed-appointment notifications and dialysis reports.
Healthcare Organizations We Serve Across Kerala
With healthcare operations becoming increasingly digital, organizations need systems that improve coordination and simplify everyday processes. BackBone provides an integrated digital platform that helps healthcare teams manage workflows efficiently while supporting connected patient and administrative services.
Multi-Specialty Hospitals
Bring clinical departments, inpatient services, diagnostics, pharmacy, billing, insurance, and administration together to support coordinated hospital management.
Specialty Hospitals
Manage focused healthcare services with connected patient records, appointments, diagnostics, pharmacy, billing, and specialty-specific requirements.
Medical Colleges & Teaching Hospitals
Support medical colleges and teaching hospitals with organized patient information, clinical records, diagnostics, inpatient services, and hospital administration.
Diagnostic Laboratories
Coordinate sample collection, laboratory processing, equipment integration, result reporting, and patient information through integrated laboratory management.
Clinics & Polyclinics
Manage appointments, consultations, patient records, prescriptions, billing, and follow-up services through a connected clinic management platform.
In-Hospital & Retail Pharmacies
Support retail pharmacies, hospital pharmacies, and pharmacy networks with management of prescriptions, inventory, procurement, dispensing, and billing.
Complete Clinical Workspace for Better Clinical Decisions
BackBone connects healthcare teams with the information and workflows they need to work efficiently.
Administrators: Manage operations, resources, and reports.
Doctors: Access patient and clinical information.
Care Teams: Coordinate ward and inpatient workflows.
Laboratories: Manage samples, testing, and results.
Pharmacy Teams: Manage prescriptions, inventory, and dispensing.
Patients: Enjoy smoother appointments and services.
Management Insights Through Connected Healthcare Data
BackBone brings healthcare information together for clearer management visibility.
MIS Reporting: Access structured MIS reports for operational and management review.
Real-Time Visibility: Monitor hospital activities and performance.
Resource Visibility: Monitor information related to beds, inventory, and assets.
Operational Information: Review clinical, financial, and operational information in one environment.
Multi-Location Information: View healthcare information across multiple facilities and locations.
Better Patient Experience, From First Visit to Follow-Up
BackBone connects key patient services to create a smoother healthcare journey.
Easy Appointments: Simplify appointment scheduling.
Connected Care: Link consultations, records, and diagnostics.
Faster Services: Connect pharmacy and billing workflows.
Digital Access: Make patient services more convenient.
Patient Feedback: Capture feedback and improve experiences.
Why Kerala Healthcare Organizations Choose BackBone
Connected Healthcare Operations
Bring patient services, clinical care, diagnostics, pharmacy, billing, and administrative activities into a connected healthcare management environment
Customizable Healthcare Management
Configure BackBone for different healthcare workflows while supporting secure, role-based access to information across departments, services, and organizational structures.
Integrated Diagnostic Workflows
Connect laboratory and radiology workflows with patient and clinical information, while supporting integrations with laboratory equipment, PACS, and DICOM-based systems.
Mobile & Web Access
Give authorized healthcare teams access to relevant information and supported workflows through mobile and web platforms, extending access beyond fixed workstations.
Customizable Healthcare Management
Configure BackBone for different healthcare workflows while supporting secure, role-based access to information across departments, services, and organizational structures.
Flexible Deployment Options
Choose cloud or on-premises deployment based on your organization's infrastructure, IT environment, and operational requirements.
Ushahkal Abhinav Institute of Medical Sciences (UAIMS)
Sangli, Maharashtra
Vadamalayan Hospitals
Madurai & Dindigul, Tamil Nadu.
Frontier Lifeline Hospital
Chennai
SIMS Hospital
Vadapalani, Chennai
Meenakshi Mission Hospital and Research Centre
Madurai, Tamil Nadu
Caritas College of Nursing
Kottayam, Kerala
GEM Hospital
Chennai, Tamil Nadu
Kovai Medical Center and Hospital (KMCH)
Coimbatore, Tamil Nadu
Medya Diagnostic Center (MDC)
Iraq (multi-unit)
Shifa hospital
Oman
Apollo KH Hospital
Ranipet
Standards & Certifications, Security & Healthcare Compliance
Security Features:
- Role Based Access Control (RBAC)
- End to End Data Encryption
- Cloud & On-Premises Security
- Backup & Disaster Recovery
- Secure healthcare data management
- Audit trails
Healthcare Standards & Integrations
DICOM
SNOMED CT
ICD-10
HL7 International
HIPAA Compliant
Ayushman Bharat Digital Mission (M1, M2 & M3)
SOC 1 Type 1- SOC 1 Type 2
What Our Healthcare Clients Say About BackBone
Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.
Hayat Hospital has implemented BACKBONE in August 2019. The implementation of the software was carried out smoothly by the team. We appreciate the effort put in by the team.
This is to inform that we have been using Aosta's BackBone HMIS software for our hospital and lab management for the past four years successfully. The product is found to be good and we found the system to be effective and efficient in handling patient detailed process.
We appreciate the software you have provided to us. We are happy with the system and able to visualize everything through your efficient system. We wish you every success...
BackBone Healthcare Management Software Across India
BackBone supports healthcare organizations across Kerala, helping hospitals, clinics, laboratories, pharmacies, and medical colleges manage connected digital workflows.
Discuss Your Healthcare Software Requirements for Kerala
Talk with the BackBone team about your organization's needs, understand the platform's capabilities, and identify the features and workflows relevant to your healthcare operations.
